Last updated: 8 September 2026
These Terms & Conditions apply to the use of the LTM Auto website and to services requested or booked through our website, by telephone or through other direct communication with us.
By using our website or requesting a service from LTM Auto, you agree to these Terms & Conditions.
LTM Auto provides vehicle recovery, roadside assistance, auto electrical, mobile mechanic and related automotive services across Ireland.
Business Name: LTM Auto
Email: support@ltm-auto.com
Phone: +353 (85) 707 2280
Services offered by LTM Auto may include:
The availability of a particular service depends on the vehicle, location, fault, required equipment and technician availability.
We may determine that a requested repair cannot be safely or reasonably completed at the roadside or another mobile location. In these circumstances, we may recommend vehicle recovery or further workshop inspection.
Submitting a website form, calling us or otherwise contacting LTM Auto does not automatically guarantee that a booking has been accepted.
A service is confirmed once LTM Auto has accepted the request and, where applicable, agreed the service, location and estimated price with the customer.
You are responsible for providing accurate information about:
Incorrect or incomplete information may affect the service we are able to provide or the price quoted.
Where possible, we will provide pricing or an estimated price before work begins.
Prices may depend on factors including:
If additional work is required beyond what was originally agreed, we will explain the work and any additional charges before proceeding where reasonably possible.
A quote may be revised if the information originally provided by the customer was incorrect or if circumstances discovered during the service materially change the work required.
Payment is due according to the terms agreed when the service is booked or completed.
Available payment methods will be communicated when arranging the service.
Where payment is required before completion or vehicle release, the applicable amount must be paid in accordance with the terms agreed with LTM Auto and applicable law.
If you need to cancel or change a booking, please contact us as soon as possible.
Depending on the circumstances, reasonable charges may apply where:
Any statutory cancellation or withdrawal rights available to consumers under applicable Irish law remain unaffected.
Where a customer specifically requests that a service begins before the expiry of any applicable statutory cancellation period, payment may still be due for services already provided before cancellation.
Any response time or estimated arrival time provided by LTM Auto is an estimate unless expressly agreed otherwise.
Actual arrival times may be affected by circumstances outside our reasonable control, including traffic, weather, road conditions, technician availability and the availability of appropriate recovery equipment.
We will make reasonable efforts to keep you informed of significant delays.
You must ensure that:
Where a location is unsafe, inaccessible or unsuitable, our technician or recovery operator may recommend an alternative approach or decline to carry out work until it can be performed safely.
Vehicle diagnostics may identify likely causes of a fault, but some problems require additional investigation before a definitive repair can be confirmed.
A diagnostic fault code does not necessarily mean that the component identified by the vehicle's computer requires replacement.
LTM Auto will use reasonable skill and care when diagnosing and repairing vehicles.
Where a repair cannot be safely or effectively completed as a mobile service, we may recommend further inspection or workshop repair.
Where replacement parts are required, suitable original, OEM-equivalent or aftermarket parts may be used depending on availability, cost, vehicle requirements and the customer's preferences.
Relevant options will be explained where appropriate.
Separate manufacturer or supplier warranties may apply to replacement parts.
Before recovery or transport, customers should remove valuables and personal belongings from the vehicle where reasonably possible.
LTM Auto is not responsible for personal belongings left inside a vehicle except where liability cannot legally be excluded.
You must inform us of any vehicle condition, damage or modification that may affect safe loading, recovery or transportation.
Nothing in these Terms excludes or limits liability where doing so would be unlawful or affects statutory consumer rights that cannot legally be excluded.
To the extent permitted by law, LTM Auto will not be responsible for indirect or consequential losses that were not reasonably foreseeable when the service was agreed.
We are not responsible for delays or failure to provide a service caused by circumstances outside our reasonable control.
Nothing in these Terms affects your rights under applicable Irish consumer law.
Customers purchasing services as consumers have statutory rights under applicable Irish consumer protection law.
Our services will be provided in accordance with the agreement made with you and applicable legal requirements.
Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.
The content on the LTM Auto website is provided for general information about our business and services.
You may not:
We may update, change or remove website content without prior notice.
Information submitted through forms on our website may be forwarded to LTM Auto through Telegram to allow our team to receive and respond to service requests.
By submitting a form, you acknowledge that the information you provide may be transmitted through this service as part of processing your enquiry.
Further information about how personal data is handled is provided in our Privacy Policy.
Our website uses Google Analytics to help us understand how visitors use the website and to improve its performance and content.
Google Analytics and related technologies may use cookies or similar technologies and process technical information about website usage.
By using our website, you consent to the use of these analytics cookies as described in our Privacy Policy.
More information is available in our Privacy Policy.
Our website may use or link to third-party services, including Google and Telegram.
These services operate under their own terms and privacy policies. LTM Auto does not control the operation of third-party platforms.
Our website may also contain links to other external websites. We are not responsible for the content, security or privacy practices of third-party websites.
Personal information submitted through our website or provided when requesting a service is handled in accordance with our Privacy Policy.
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices or legal requirements.
The latest version will be published on this website with an updated revision date.
These Terms & Conditions are governed by the laws of Ireland.
Nothing in these Terms affects any mandatory rights available to consumers under applicable law.
If you have questions about these Terms & Conditions, please contact:
LTM Auto
Email: support@ltm-auto.com
Phone: +353 (85) 707 2280
