Last updated: 8 September 2026
LTM Auto respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the rights available to you when you use our website, contact us or request our services.
For the purposes of applicable data protection law, the data controller is:
Business Name: LTM Auto
Email: support@ltm-auto.com
Phone: +353 (85) 707 2280
If you have questions about how LTM Auto processes your personal information, you can contact us using the details above.
Depending on how you interact with LTM Auto, we may collect the following categories of personal information.
Contact Information
This may include:
Vehicle Information
This may include:
Location Information
When requesting roadside assistance, mobile repairs or vehicle recovery, we may process the location you provide in order to arrange the requested service.
This may include an address, manually entered location or location information shared directly with our team.
Information Submitted Through Website Forms
When you submit a request through our website, we may collect information such as:
Information submitted through the website may be forwarded to LTM Auto through Telegram so that our team can receive and respond to your request.
Booking & Service Information
We may process information relating to:
Website & Analytics Information
When you use our website, certain technical and usage information may be collected automatically.
This may include:
We use Google Analytics to help us understand how visitors use our website.
We may use personal information to:
We will not use your information for purposes incompatible with the purposes for which it was collected unless permitted by law.
Depending on the circumstances, LTM Auto may process personal information on one or more of the following legal bases.
Contract & Pre-Contractual Steps
We process information where necessary to provide a service you have requested or to take steps at your request before entering into an agreement.
For example, we may need your telephone number, location, vehicle information and description of the problem to arrange roadside assistance.
Legal Obligations
Certain information may be processed or retained where necessary to comply with tax, accounting, regulatory or other legal obligations.
Legitimate Interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
These interests may include:
Consent
Where legally required, we rely on consent for specific types of processing, including certain analytics cookies and marketing activities.
Where we rely on consent, you can withdraw it at any time.
We use Google Analytics to understand how visitors interact with the LTM Auto website.
Google Analytics may process information such as:
This information helps us understand which parts of the website are useful, identify performance issues and improve the website.
Google Analytics may use cookies or similar technologies.
By using our website, you consent to the use of these analytics cookies as described in this Privacy Policy.
Google may process information through its own systems in accordance with Google's applicable privacy terms and policies.
When you submit a contact, recovery or repair request through the LTM Auto website, the information entered into the form may be transmitted to LTM Auto through Telegram.
This allows our team to receive and respond to service requests efficiently.
Information transmitted may include:
Because Telegram is a third-party service, information transmitted through Telegram may also be processed by Telegram in accordance with its own privacy practices.
We recommend avoiding the inclusion of unnecessary sensitive personal information in website form messages.
LTM Auto does not sell your personal information.
We may share or make information available to third parties where reasonably necessary to operate our business or provide requested services.
These may include:
Third-party providers may process information according to their own privacy policies or under contractual arrangements with LTM Auto, depending on their role.
Some services used by LTM Auto, including technology providers such as Google or Telegram, may process or store information outside Ireland or the European Economic Area.
Where applicable data protection law requires safeguards for international transfers, appropriate mechanisms should be used by the relevant organisations.
The privacy practices and international transfer arrangements of third-party providers are also governed by their respective privacy documentation.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, accounting and business requirements.
Retention periods may differ depending on the information involved.
We consider factors such as:
When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it.
Our website may use cookies and similar technologies.
Essential Cookies
Some cookies may be necessary for the website to function correctly and cannot reasonably be disabled through our systems.
Analytics Cookies
Google Analytics may use cookies to collect information about how visitors interact with our website.
By continuing to use our website, you agree to the use of these analytics cookies.
You can manage or delete cookies at any time through your browser settings.
We may contact you about products or services where legally permitted.
Where consent is required for marketing communications, we will request that consent before sending them.
You may withdraw your consent or unsubscribe from marketing communications at any time.
Communications directly connected with a service you have requested — such as booking information, arrival updates or questions about your vehicle — are considered service communications rather than marketing.
LTM Auto takes reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss or misuse.
However, no internet-based service, electronic transmission or digital storage system can guarantee absolute security.
Subject to applicable law and relevant conditions, you may have the right to:
To exercise a data protection right, contact:
We may need to request reasonable information to verify your identity before completing a request.
If you have concerns about how LTM Auto processes your personal information, please contact us first so that we can investigate your concern.
You also have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe your personal information has been processed in breach of applicable data protection law.
Our website may contain links to third-party websites or integrate services provided by other organisations.
This includes services such as Google Analytics and Telegram.
Third-party organisations have their own privacy policies and data processing practices. LTM Auto is not responsible for the independent privacy practices of third-party websites or platforms.
Our services are not specifically directed at children.
We do not intentionally collect personal information from children through our website unless processing that information is necessary and lawful in connection with a legitimate service request.
We may update this Privacy Policy from time to time to reflect changes to:
The latest version will always be published on the LTM Auto website with an updated Last updated date.
For questions about this Privacy Policy, your personal information or your data protection rights, contact:
LTM Auto
Email: support@ltm-auto.com
Phone: +353 (85) 707 2280
